The Problem
No-shows sit in the pipeline forever. The closer team eventually re-runs them but never knows which are fresh and which are stale. GoHighLevel and Aloware drift out of sync because nobody updates both manually. Stale leads pollute call lists and waste the dialer's first hour.
The Build
I built a GoHighLevel workflow that watches the Sales pipeline for any contact stuck on the No Show stage for 30 days. When the timer hits, the workflow tags the contact RQ (re-qualify) and fires a webhook to Zapier. Zapier picks up the contact and updates the Aloware call disposition to RQ in real time, so both systems agree. A second GoHighLevel workflow listens for the RQ tag and clears the contact out of active opportunities and workflows so it can re-enter through fresh qualification.
The Outcome
The closer team stopped guessing which leads were stale. GoHighLevel and Aloware stay in sync without anyone touching either. The team starts each morning with a clean call list.